A legal disclaimer

Shipping Policy

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Thank you for shopping with Lushera. We’re committed to delivering your silk essentials with care, speed, and transparency. Please review our shipping policy below.

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Domestic Shipping (New Zealand)

• Standard Shipping: 1–2 business days

• Rural Deliveries: May take an additional 1–2 business days

• Shipping Fee: NZD $6.50 for standard shipping and $12.50 for rural shipping

• Free Shipping: On orders over NZD $80​​​

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Processing Time

• Orders are packed and dispatched within 1–2 business days (Monday–Friday).

• During sales or busy periods, processing times may be slightly longer.

• You’ll receive an email with tracking info once your order is on the way.

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Delays and Issues

If your order is delayed or goes missing, please contact us at lushera.nz@gmail.com with your order number. We’ll do our best to investigate and resolve the issue.

Please ensure your shipping details are correct at checkout. Lushera is not responsible for packages lost due to incorrect address entry.